Hair Cuttery Oak Springs Plaza

Visited this salon yesterday evening to get a simple dead end trim. The young lady that cut my hair was very polite however she seemed nervous. It was just a trim so she mentioned it was $26. We proceeded with the shampoo and cut and when she was finished she was taking the apron off and I did not realize that that price was without blow drying. I never been to a place that would give you a price that would have you leaving the salon with wet hair. I asked her how much more was the price with blow drying and she told me my total would be $50. Are you freaking serious? That's an additional $24. I have never heard of such! I will not be back for this reason. No wonder there was no one in the salon when I arrived and why the only woman in the salon when I left was is just as much disbelief as I was.

Worst haircut my grandson has ever had to deal with. His bangs couldn't be any worse if Stevie Wonder had cut his hair. NEVER go to this inept place. My father was a barber for many years and I can say WORST HAIRCUT EVER.

On 12-20 My wife set me up an appointment with her account digjax

Why do we not get an email or acknowledgement that were trying to post a review.

I arrived for my 11am appointment 15 min early. They just had me sit down after taking my name. My wife booked this for me. Only 1 person getting there haircut, while other stylest were just chatting. and another went and came back with food. at 11:05 still not being waited on. A lady comes in and askes if she get get her hair done no appointment. they signed her in and started with her. If the stylist who claimed to have my appt maybe could have at least said im sorry im running late ( I had no clue why I was sitting there with them just having converstions ) .I stood up and asked if i could get my hair cut the on who had been doing anothers hair for the past 20 some minutes goes im doing your hair when im done. I stated that I didnt request anyone i just wanted to get my hair cut... They all stopped the chatting they had been doing for over 20 min and just said we have appts. Terrible service. this is wrong No stars

12-20

I arrived for my 11am appointment 15 min early. They just had me sit down after taking my name. My wife booked this for me. Only 1 person getting there haircut, while other stylest were just chatting. and another went and came back with food. at 11:05 still not being waited on. A lady comes in and askes if she get get her hair done no appointment. they signed her in and started with her. If the stylist who claimed to have my appt maybe could have at least said im sorry im running late ( I had no clue why I was sitting there with them just having converstions ) .I stood up and asked if i could get my hair cut the on who had been doing anothers hair for the past 20 some minutes goes im doing your hair when im done. I stated that I didnt request anyone i just wanted to get my hair cut... They all stopped the chatting they had been doing for over 20 min and just said we have appts. Terrible service. this is wrong No stars. I tried posting the day this happened on my wifes account. But I still dont see my review

I arrived for my 11am appointment 15 min early. They just had me sit down after taking my name. My wife booked this for me.
Only 1 person getting there haircut, while other stylest were just chatting. and another went and came back with food.
at 11:05 still not being waited on. A lady comes in and askes if she get get her hair done no appointment. they signed her in and started with her. If the stylist who claimed to have my appt maybe could have at least said im sorry im running late ( I had no clue why I was sitting there with them just having converstions ) .I stood up and asked if i could get my hair cut the on who had been doing anothers hair for the past 20 some minutes goes im doing your hair when im done. I stated that I didnt request anyone i just wanted to get my hair cut... They all stopped the chatting they had been doing for over 20 min and just said we have appts. Terrible service. this is wrong No stars

Devastated
Hands down the worst haircut I’ve ever gotten.
Don’t take my word for it.
Look at the pictures I posted on my 1 star review on YELP.
Straight up butchered.

Eres hispano y quieres un corte de cabello, no vayas a este lugar!

Yo me tuve que salir porque me di cuenta que ofrecen dos servicios, te cobran más si lo hace una experta y te cobran menos si lo hace una que está aprendiendo 🤣🤣🤣, obviamente nadie quiere un mal corte, que les pasa?

No adquirí el servicio porque la persona que tenía experiencia ya no estaba en hora laboral, más dijo que si podía hacerlo pero con una mala actitud, pagas por un servicio y no estás pidiendo nada gratis, así que si deseas tener una mala experiencia, visítalos.

Yo pago por un buen servicio y también me gusta la buena atención, ellas actuaron pedantes, el éxito de un negocio surge por los clientes, parece que ellas no entienden esto último.

Dropped by to see if walk-ins were available in search of a haircut for my disabled sister who has mobility issues. Staff was welcoming and helpful as we situated my sister for her haircut. Mindy was the stylist and she was super nice and did a great job with my sister's hair as well as communicating with her during the service. I am very grateful to Mindy and other staff for their kindness today!

Apparently walk ins are no longer welcomed. Arrived at 902a.m. door still locked and stylists on cell phones. Want just a basic cut no dry. Asked if I had appointment I said no. Said I had to come back at 1100. When asked if I had to make appointment one stuttered and the other was quick to say, yes. Wont ever be going back.

An absolutely positive experience at this location with great results. My stylist Joy was very personable and professional, she listened and took the time to create a look I truly loved. Many thanks to Joy.

It would be nice if you put pictures of The Stylist and their profiles on the site.

Wanted a trim but my stylist didn’t even put effort into it she cut it with in 10 seconds and when she was done didn’t even check if it was even one side of my head is a lot longer than the other side I am very disappointed. I also got a blow dry and it made the total 60 dollars which would be the same cost at a high in salon and hair cuttery definitely isn’t that. She didn’t use a round brush to make the blow dry look some what nice she used her fingers and put me under a heating fan so she didn’t have to do as much work. I was already hesitant about going in because all of the terrible reviews I knew it was a bad idea. Wasn’t worth the money what so ever I will never go back there and I will never recommend it to anybody.

Wendy has trimmed my hair twice and both times have been excellent. She cut my hair by using a photo and my suggestions. I have definitely found a new favorite stylist!

Horrible service do not listen to what customers want just do their own thing bangs are now uneven didn’t do style asked for at all! Won’t ever go to another HAIR CUTTERY ever again!

Well asked for a trim and layers even showed 3 pictures of what I wanted, was assured wouldn’t look like I got a major haircut as requested, after Hospice told me most likely my hair wouldn’t grow back, I worked hard for 3 years to get it to the length I loved, but now I have a short cut I dread absolutely am devastated cry every day…..nobody knows what I went thru and to have my request totally ignored, I have lost my long hair now very upsetting….

I asked for long layers and trim off my hair with no blow drying. When I got home and my hair dried it was nothing short of disappointing. I have short pieces all throughout my hair and the cut is very choppy looking. Just horrible!

Told hairdresser exactly what I wanted, even showed her 3 pictures. Explained to her I’ve been growing my hair out and I wanted a TRIM and layers, she chopped off allllll my hair, expressed clearly to her I wanted to keep my length, that I wanted it to look like a trim not to look like I actually got a major haircut she said yes I know what you mean, well that’s not what I got! Cried the whole wayyyyy home and now every time I see myself in the mirror I cry my hair I worked so hard to grow out is gone! I have my daughters wedding and other functions this Summer and now I look and feel ugly.

Terrible, no more walk ins. Went today to get a hair cut, 9am, was told curtly sorry we are booked with appointments all day, we dont do walk ins anymore. Sad. No more haircuts here for me. Been coming to this location for literally decades.

I gave this for stars because my stylist is fantastic! However the new cost of my shampoo cut and blow-dry is now $49! That's a staggering price for Hair Cuttery!

Beware return policy! I spent HUNDREDS of dollars in this shop and when one of the products didnt work out- and I requested a refund- they told me there is a 30-day return policy (written on the receipt). Evidently I was 10 days over but they wouldn't even do the return for me. Won't go back there!