Hair Cuttery Coyner Park

I REALLY LIKE HOW SHELLEY. CUT MY HAIR.

This place had the nerve to send me an email because I was a no-show for my appointment. I was not able to make a phone call and had medical conditions which is why I could not make my appointment. I went online to cancel it and there was no way to cancel my appointment online and that is how I set up my appointment was online. If you can make the appointment online you should be able to cancel it online. I was not able to use a phone. It was uncalled for and very rude and I will be looking for a new place to get my haircut and I will not recommend this place.

Poor service. Dont even deserve 1 star. Took my mother to go get her hair shampoo and conditioner which literally takes not even 5-10 mins to do. There was 2 stylists, 1 stylist was finishing a client and the other was doing nothing. Both ladies said sorry were are book the rest of the afternoon. Remind you there is no one in the shop and the other client was literally finished. My mother is in a wheel chair and all we wanted was a shampoo and conditioner. Would never go back to this salon. Very unprofessional

Nice staff and listened to my needs

Great employees

Friendly and helpful staff. I recommend the Hair Cuttery

Walked in to see if I could get a hair cut, unfortunately the ladies were booked up at that time , scheduled an appointment for 2:30, which is fine. In the meantime I was looking for a hair care product, with so many to choose from the young lady Michelle came over to assist me in choosing the right type of hair product. Thank you Michelle for all your help!! I really appreciated your knowledge of the different types of products you all sell.Especially for helping me save a few dollars. Looking forward to having this location as my new hair cutting place!! Hopefully Michelle can be recognized for her knowledge and kindness..

They will not stop texting me. I am not JUDY!!!!

I almost hate to say this, that is the selfish side of me, because I would hate to have the difficulty getting scheduled with Michelle, because she is just that good period. I Wasn’t exactly sure what I wanted, I shared my ideas with her and she worked and worked and worked and I am totally happy with the result.

I only gave this location 1 star because I wasn't allowed to give 0. Believe me, they deserve much less. Today was the most awful customer experience I have ever had. Upon arriving at the location, I was not greeted in anyway. In fact I was completely ignored. I didn't think much of this at the time, just thinking they were busy and would be with me shortly. After several minutes, another potential customer walked in and stood at the counter for around 5 minutes. She wasn't great either and decided to leave. I was still patient. A few minutes later one of the stylists approached the counter with a customer to close out her appointment. They had issues completing the sale. After finally resolving the issue, the stylist and the customer walked outside. As the stylist passed me, she looked me right in the eyes and kept walking. When she returned, she was about to take the next customer back. At this point, I finally asked why I hadn't been checked in or even acknowledged. She finally checked me in and took the customer back. She told me my wait would be another 20 minutes. At last, some progress. So, at this point, I only had one person in front of me. Around this same time a lady and her 2 kids walked in. They had checked in online. Another stylist at this point informed us all that the man in front of me would be next, then the lady and her 2 kids, then me. This made me not the second person in line, as I thought, but now the 5th person in line. At this point, I politely excused myself and left. The stylists only response to this was "Oh, I'm sorry.". So, after being completely ignored and then bumped down the line, I was extremely anger and will never visit this location, if not any other Hair Cuttery ever again.

Had a great visit with Maria today. Color was perfect and cut just as I wanted it. Also had a delightful time chatting. Highly recommended!

Finally a a person who listen AND does a Great Job! Hollie THANK YOU

Kati did a wonderful job. She is a great stylist.

Kati did a great job. I enjoyed that she stayed focused on my hair and not everything going on around her. She was polite and kept conversation short because she was focused but professional. She is a great stylist. Very up to date with styles and uses the razor professionally. Thanks... Kati!!! I am getting a lot of complements on my hair.

May 2nd was our 2nd visit to this shop. Our first visit went very well and encouraged us to become a repeat customer. Our 2nd visit (May 2nd) was SCHEDULED with the same stylist (who will remain nameless to avoid a "he said - she said" civil court case) whose demeanor, attitude & overall customer service skills (in unmitigated circumstances) were lackadaisical and severely lacking in professionalism). This stylist has done a complete 180 degree turn from prior experience and demonstrates that she has little interest in keeping her clients or her job. We left rather than being further disrespected and found a better, cheaper stylist within 20 minutes. Needless to say; this shop will not be seeing us in the future as there are other stylist in the area who have a greater interest and professionalism in their job with a need to pay bills than this HC stylist.