Hair Cuttery The Shops At The Glen

Horrible and time consuming my app. was at 2:00pm and I was waiting for half an hour just so a stylist could free up. I called in earlier this morning and they told me to schedule so I did what’s the point of scheduling if you’re going to keep your customer waiting for half an hour??

I brought my 4 year old daughter in for a trim and Marisol was the stylist. First, my daughter LOVES her long hair. I asked for a 1 inch trim and she cut off closer to 2.5 inches. When I asked about the length she started explaining I wanted her hair cut straight across but her hair shape was rounded so she had to cut off more. I asked why she didn’t explain that to me before cutting it and she just kept repeating her justification. She was rude and dismissive throughout the rest of the appointment as well. We’d state a preference, like my daughter requesting to go first before my appointment or me asking for her hair to be parted on the left, and be met with an explanation as to why that couldn’t happen or wasn’t the right way.

First came in July 8, 2022 for a simple all over color, showed the color I wanted and I ended up with an ugly orangish brassy color even though I showed the stylist the exact color I wanted, simple enough, dark brown but nope nothing near that color..ok paid $198 & left.
Came back 7/26/2022 for a color correction and I asked if and how much I would have to pay, the stylist didn't tell me, instead just sat me down and right away put the color on my hair. it only took around 30 mins and I got to the checkout and to my shock she charged me $94 for something SHE had messed up the first time around, why should I pay for something that I didn't mess up??? Never coming here again.

It’s always a pleasure to have Chantal do my hair. She is always so pleasant and accommodating. I was scheduled to only have a hair trim on my very long hair. I changed my mind to do a big cut and color and she as able to take care of me. Thanks Chantal!

Vimean is my go to Stylist! She has helped me make style choices, never pushes me to color my silver hair, and lately has been doing glitter extensions for me. She's the best!

Never again! Came in for a single color - hair so short you can't even pinch it. What could go wrong, right? Wanted a dark brown with a hint of red. Ended up with bright red color, even after a second treatment with violet (I have no idea how that is even in the brown color spectrum). Luckily, it's only hair, it will grow out and I can cut off the ugly red. Then find someone who understands colors.

Very bad with scheduling

VIMEAN IS WONDERFUL! SHE ALWAYS GIVES ME GREAT SERVICE.CUT COLOR AND HIGHLIGHTS

Mae Lara is quite simply - THE BEST! I would give her 25 stars if I could! I have been a client of Mae's for many years and every cut was exactly what I wanted - no easy task for my very short and very uncooperative hair. I frequently got compliments from total strangers about my cut - asking who my stylist was, and I would happily tell them about Mae and where to connect with her. Beginning in March 2020, the pandemic forced us all into just living with whatever hair we had for many months - waiting for salons and stylist to be available again. During this time, my very short pixie became an unruly mess. On my first visit back with Mae, we embarked on a journey to grow out my stick-straight hair. I wasn't sure I could do it - I wasn't sure I could get through those truly awkward phases of growing out such short, layered hair. But Mae made it easy - and with each trim, provided a style I could manage and a style that didn't look like I was trying to grow out a pixie cut. I now have hair just touching my shoulders - and the trim I got today was exactly what I needed - as always. I can't thank Mae enough for her expertise and styling talents - and her ability to guide and encourage me through this grow-out journey. I'm turning 60 soon - this may be my last "long hair" adventure - and I'm considering some sassy highlights for the first time in 15 years. I wouldn't trust it to anyone but Mae Lara.

Vivian is the best hairstylist EVER!’!! I have never received a bad haircut from her- she performs a miracle every time I have an appointment! It is so nice to be able to come for my appointment and not have to explain how I want my hair to be - she just does it and I am always pleased with what she does!! She is truly a gem!!! I will never go anywhere else but here!

Taylor is a very talented stylish! She will make you look amazing!

Taylor is amazing!!!!!!!!! I would highly recommend this wonderful stylish!

Karen did exactly as I asked! Great customer service!

Vimian is an excellent stylist. I am always please with the service she provides.

Vimean was fantastic! She came highly recommended from another local mom. New to the area, she was quick to get me in for an appointment. I love my full highlights. She was thorough, professional and personable. Thank you Vimean for your great work. I will definitely be spreading the word.

The woman cutting my son’s hair accidentally shaved off half his eyebrow. I’m not sure how this even happened because his eyebrows are several inches from where she would have been cutting. I will never return to this place.

Please remove the walk-ins welcome signs. Walked in two separate days with no one in waiting area and was told they didn’t have time for walk ins. Two big signs in window say otherwise. Clearly the stylists are preferring the appointment only schedule. Went to Fantastic Sams and was taken in 15 mins as a walk in.
Adios Hair Cuttery.

Worst experience ever! I had an appointment today with Taylor, May 11, 2021 at 12:15am. I was there early, waited, got check-in, waited, and waited. After 30 mins wait, nobody came to check on me and let me know how much longer would the wait be. I had to get their attention. Taylor (I guess) finally came talk to me for the first time since I was there and said she couldn't do it today and I would need to come back at a letter time. First of all, when I called for the appointment, the 12:15pm time was offered by the person who works there. So this is their availability and now they told me they are not available? Taylor said she didn't know who set the appointment for me. Well, it must be one of them that work there. The worst experience ever! I took of couple hours from work, got there before the app with my two kids, and have to be turned down. I will write the review on every site I can find. This just ruined my day.

No respect for client's time. I had an appointment for 5:30 pm, when I arrived, Odaly didn't greet me, as she was busy with another client. I was told to wait by someone else, but then I saw her start foiling that client without apologizing and asking if I could wait, which is very unprofessional. I waited 10 minutes and walked out. She called me a few minutes later asking where I went. I told her the reason people make appointments, because they expect to be served at that time. She never apologized and hung up on me when I said that was disrespectful. Not going back there for sure. This is not the first time - another time I went there and they could not find my reservation and were very rude to me too.

I was over charged for a simple hair cut (didn’t even get my hair washed) I booked appt online lady who cut my hair charged me $29 even after the I noticed and pointed out the price board says $23 she said I requested her ... I never met this lady in my life and I don’t even know anyone’s name who works there .. very disappointed and feel taken advantage of.. will not be going back !