Hair Cuttery
Shoppes At Spring Creek

If I could give you 0 stars, I would. I waited 20 minutes past my appointment time for my stylist. Of those 20 minutes, the last 10 was spent in the waiting area without anybody else in sight while I could clearly hear my stylist talking in the back area of the store. She had claimed she was going to “sanitize her station” and be right with me, but she ended up just grabbing her cape and drink and going to the back. I keep my hair shaved pretty close to my head, so in the time I spent waiting, I could have left with the trim I was looking for. Thank you for a frustrating experience.

I had a wonderful perm with Gage Prior to that, a horrible experience. I had booked an appointment for 10 and a handsome man was waiting with me and was taken in with my scheduled hairdresser shortly after I arrived at 9:50 My scheduled appointment was at 10 It appeared the hairdresser was smitten with this dude and spent lots of time talking with him about his marital status and making sure he knew she was a single mother And she seemed to be prolonging the appointment to be sure he got multiple neck treatments, almost to the point it appeared to be a sexual come-on Meanwhile, since I had an appointment and had to be home by noon to relieve my husband's temporary caregiver, I sat and watched all this, and made the manager mad for reporting that I had waited too long. I did not repot to the manager what I suspected, as she did not respond to me graciously in my first inquiry as to why it was taking so long, even though I Knew why. Eventually, they got me with Gage, while the beautiful blonde (my original appointment hairdresser) was still tweaking her handsome client's hair around the neck, over and over again

I drove 20 minutes to get my sons haircut. They asked me did I make an appointment online, I did not because no where in their website stated they were by appointment only. I was prepared to wait a reasonable amount of time to be a walk in customer. When I arrived, there were no customers waiting however all salon chairs were filled. A girl was on the phone arranging an appointment so I sat with my son to wait for her to get off to sign in. She was on the phone for a good while, while another stylist walked up to sign out a customer in which she was finished she looked at me and I had to explain why I was there. I was not asked how I could be helped. However I was polite, and asked for a haircut for my son. I was asked did I have an appointment and I stated no I did not and they looked at each other and she briefly checked the schedule and stated they were full and asked if I could return tomorrow. I was very disappointed in the service. I have used hair cutters before and also took the liberty of calling around to other hair cuttery locations and was told there may be a wait for a stylist but walk ins are accepted. I will not be returning to this location and will share with other people my experience when conversations occur. I also tip well. Too bad.

Great customer service and my stylist is the best.

great service. Amber is great as well and my haircut is always perfect,

Great

Great customer service. Reasonable prices.

Excellent service!

Great service from Amber. She does a great job cutting my hair.

Talented stylists. Great service.

Stylist was friendly

Worst haircut ever my hair. We discussed the cut and then she did the opposite

Amber did am absolutely amazing bayalage on my fussy curly hair! I was really nervous and asked a ton of questions, but she explained everything and did several test strands for me. The color is stunning and just perfect. Camdynne and Amber teamed up for an amazing curly cut and nailed that too!

Amber is great!! She did my bayalage and I LOVE IT!!! She took her time and was very professional. She also cut my hair exactly like I wanted. She will be my stylist from now on. She is highly recommended

Marissa gave me the best haircut I've had in many years...I did not realize this until I got home. I was beyond impressed and very pleased.

I booked a appointment a month in advance for a formal updo. Got a call 3 hours before appointment canceling it. I confirmed the appointment on Thursday. Almost ruined prom.

Gage is awesome! He did beautiful highlights, took his time and was very friendly and fun to work with. I love my hair and get LOTS of compliments.

Id leave no stars if i could. I wish I could add pics of what I wanted and what i got. What happened to my hair is what most would consider your worst salon experience or nightmare. I asked for a brown base and golden and burgundy highlights. It was not bold at all. I walked out in shock with some bright red and bottom like a magenta yes magenta color and yes tells me it was not even applied right to be different colors on top and bottom. She forgot to do my haircut which come to find out came with the ruining of my hair. I cant go to work with these colors or the magenta kind of one. I asked the area manager to call me so someone who knows how-to actually dye and apply dye can fix it and that never happened. They never once called. Says more to me then the hair stylist. So be aware and dont come here

Apparently these people do not understand what appointment means. Have an appointment in the morning build your whole day schedule around the appointment and they turn around tell you about 10 minutes 10 more minutes 10 more minutes 40 minutes later and you still don't get in to get your haircut great time management skills on their part I'll never come back to this place again

Worst hair cut. Cassy was recommended to me but she made my hair look even worse than before it was cut. I cry everytime I look in the mirror. Suckie!